Shipping policy

Processing time
Orders are processed within 1-3 business days after payment is confirmed. You'll receive a confirmation email with tracking information as soon as your order ships.

Shipping rates
We're proud to offer free shipping on all orders to the United States. No minimum purchase required.

Delivery times
Most orders arrive within 7-15 business days, depending on your location and the specific item ordered. Some products may take slightly longer during high-demand periods or due to customs processing. We know waiting isn't fun, so we work hard to get every order to you as quickly as possible.

Order tracking
Once your order ships, you'll receive a tracking number by email so you can follow your package every step of the way. If you don't receive tracking within 5 business days of ordering, please reach out to us at hello@kitchvo.com.

Multiple items
If you order multiple items, they may arrive in separate packages and at slightly different times, this is normal and doesn't mean anything is wrong with your order.

Delays outside our control
Occasionally, delivery may be affected by customs processing, weather, or carrier delays beyond our control. We appreciate your patience in these situations and will do our best to keep you updated.

Questions?
If you have any questions about your shipment, contact us anytime at hello@kitchvo.com and we'll get back to you promptly.