Orders
Track your order
After you place your order, you'll receive email updates. Tracking is sent as soon as your package ships. Most orders arrive within 7–15 business days.
What happens after you order
Orders are processed within 1–3 business days after payment is confirmed, then fulfilled through trusted partner warehouses. Free shipping on every US order. Most orders arrive within 7–15 business days. Multiple items may arrive in separate packages — that's normal.
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Check your email
You will receive an order confirmation by email right after checkout. Keep that email — it includes your order number.
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Watch for tracking
When your order ships, we email a confirmation with tracking so you can follow delivery. Most orders arrive within 7–15 business days for US addresses.
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Still need help?
If you don't receive tracking within 5 business days of ordering, email hello@kitchvo.com with your order number and we'll help promptly.